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westjet-to-pause-installation-of-non-reclining-seats-after-staff-fear-‘guest-frustration’
WestJet to Pause Installation of Non-Reclining Seats After Staff Fear ‘Guest Frustration’

WestJet to Pause Installation of Non-Reclining Seats After Staff Fear ‘Guest Frustration’

Last updated: December 15, 2025 3:47 pm
By Chandra Philip
1 Min Read
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WestJet to Pause Installation of Non-Reclining Seats After Staff Fear ‘Guest Frustration’

A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S., on July 6, 2020. The Canadian Press/Andrew Vaughan

Chandra Philip

12/13/2025|Updated: 12/13/2025

WestJet says it will pause a move to complete the installation of non-reclining seats on its aircraft following criticism by a union, which says the changes will increase “guest frustration.”

The airline announced the updated cabin design for its aircraft in September, a move that included replacing its traditional economy class reclining seats with fixed-back designs.

Chandra Philip

Chandra Philip is a news reporter with the Canadian edition of The Epoch Times.

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