The Uber app is seen on an iPhone near a driver’s vehicle after the company launched service, in Vancouver, on Jan. 24, 2020. The Canadian Press/Darryl Dyck
The Quebec Superior Court has authorized a class-action lawsuit against Uber that accuses the San Francisco-based company of violating the province’s Consumer Protection Act with its cancellation fees.
Lawyers for the main plaintiff, Valerie Ohayon, allege the company is not explicitly stating in its terms of service that a fixed fee will be charged for cancellations. Uber’s terms of service, they say, only state that “cancellation fees may be charged.”
