The WestJet check-in area at Pearson International Airport is photographed in Toronto, on June 29, 2024. The Canadian Press/Christopher Katsarov
WestJet has announced it will reverse its decision to decrease passengers’ legroom in order to accommodate more seating, following unfavourable feedback from customers.
The airline announced last September its plan to reconfigure some of its cabins to add more seats by reducing space between rows in its economy class, and adding in seats with fixed-back designs. The company said at the time the move would offer more seating options for its Boeing 737-8 MAX and 737-800 aircraft, and help preserve personal space.
